BRTI has been granted accreditation to ISO15189 effective 30 March 2015 through the joint partnership of SADCAS and SANAS, Accreditation number- MED009. The BRTI Quality department is headed by Mrs Agness Farai Nhidza-Manjoro who is the BRTI Quality Sytems Manager (QSM)/Senior Scientist and is the SADCAS focal person. The QSM reports directly to the BRTI Directorate (Professor Peter Mason-Director General and Dr Shungu Munyati-Assistant Director General) and works closely with the Document Controllers, Molly Zindi and Gloria Govere. The QSM and the DCs also work closely with the various departments to ensure the implementation of ISO 15189. BRTI has an ISO committee made up of the IT manager (Simon Chigeza), HR manager (Rita Pike), Finance Manager (Shelter Nyauzame), Laboratory Manager (Beauty Makamure) and the QSM (Agness Farai Nhidza-Manjoro) who will be key to the BRTI annual reviews of global documents such as the Quality Manuals, Policies and associated procedures. BRTI also has ISO coordinators in each of its departments and the projects running under BRTI to enhance the smooth implementation of ISO 15189 requirements in each department and projects. A safety committee chaired by Rita Pike has also been set up to ensure safety of BRTI employees and its properties. The safety committee is comprised of representations from each of the BRTI departments and projects. Attached is the BRTI certificate of accreditation.
We thank you for using our services. BRTI is an ISO 15189 accredited organization which strives to bring quality services to you. As part of our work towards ensuring our customer’s complete satisfaction, we invite you to take part in our short Customer Satisfaction Survey. Thank you for giving us the opportunity to serve you better. Please help us improve our services to you by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.
Sincerely, Agness Farai Nhidza-Manjoro
Quality Systems Manager
Biomedical Research and Training Institute (BRTI)